Manchester-by-the-Sea Public Library

Assessing service quality, satisfying the expectations of library customers, Peter Hernon, Ellen Altman

Type

Label

Assessing service quality, satisfying the expectations of library customers, Peter Hernon, Ellen Altman

Language

eng

Bibliography note

Includes bibliographical references (p. ) and index

Index

index present

Literary Form

non fiction

Main title

Assessing service quality

Nature of contents

bibliography

Oclc number

39334682

Responsibility statement

Peter Hernon, Ellen Altman

Sub title

satisfying the expectations of library customers

Classification

025.5

Contributor

Altman, Ellen

Creator

Hernon, Peter

Subject

Content

text

Mapped to

39334682

Incoming Resources

Has instance
1
- Assessing service quality, satisfying the expectations of library customers, Peter Hernon, Ellen Altman - (alk. paper)

Outgoing Resources

Classification
1
- 025.5
Contributor
1
- Altman, Ellen
Creator
1
- Hernon, Peter
Subject
2
- Public services (Libraries) -- United States -- Evaluation
- Public services (Libraries) + Evaluation
Content
1
- text
Mapped to
1
- 39334682